top of page
FAQ
Frequently Asked Questions
-
What services do you offer?We provide a range of non-medical care services designed to assist individuals in their daily activities, ensuring they maintain a quality life from the comfort of their homes. Our services include personal care, companionship, light housekeeping, meal preparation, transportation assistance, and specialized care for clients with specific non-medical needs.
-
Who can benefit from your services?Our services are ideal for seniors, individuals recovering from surgery, people with disabilities, or anyone who requires assistance with day-to-day activities. We tailor our services to meet the unique needs of each client, ensuring they receive the best care possible.
-
How do you ensure the quality of your caregivers?All our caregivers undergo a rigorous selection process, including background checks, reference checks, and thorough training. We ensure they are not only skilled but also compassionate and committed to providing the highest level of care.
-
Are your services available 24/7?Yes, we offer flexible scheduling to meet our clients’ needs, including 24/7 care options. Whether you need a few hours of assistance a day or round-the-clock care, we can arrange a schedule that works best for you and your family.
-
How do you create a care plan?Our care plans are crafted after an initial assessment of the client’s needs and preferences. This assessment is conducted by one of our care coordinators who will work closely with the client and their family to ensure the plan is comprehensive and personalized.
-
Can I change or cancel services if needed?Absolutely. We understand that needs can change over time. You can adjust or cancel services by contacting us at least 48 hours in advance. We are committed to providing flexibility to best accommodate your changing needs.
-
How do you handle emergencies?Our caregivers are trained to handle various emergencies and will follow a predetermined plan specific to each client’s needs. In case of a medical emergency, caregivers are instructed to call emergency services immediately and then notify family members.
-
What is the cost of your services?The cost of our services varies based on the type and duration of care required. We provide a detailed pricing breakdown after the initial assessment and work to find a solution that fits within your budget.
-
Are your services covered by insurance?Non-medical care services are typically not covered by Medicare, but some long-term care insurance policies may cover our services. We recommend checking with your insurance provider to understand your coverage options. We can provide necessary documentation to assist with insurance claims
-
How do I start services with your company?Starting services is simple. Contact us by phone, email, or through our website to schedule an initial consultation. We’ll assess your needs and discuss how we can best assist you.
Still Have Questions?
Please feel free to reach out to our customer service team. They are available to answer any questions you might have and provide further information about our services.
Sim-1 Inspired Home Care Solutions is committed to providing exceptional care to help you or your loved one lead a comfortable and fulfilling life.
bottom of page